You have questions. We have answers, and mild regret.
On iOS 26 and later, it takes about fifteen seconds:
On earlier iOS versions, the in-app tutorial walks you through the GarageBand import method — slower, but time-honored.
Purchases are tied to your Apple Account, not your device. In the app, tap Restore Purchases and everything you own returns. No sound is ever truly gone. This is both our refund policy and our worldview.
Purchases are processed by Apple, so refund requests go through Apple: visit reportaproblem.apple.com, sign in, and select the purchase. Apple decides refund outcomes; we do not see or influence them.
Check Settings → Sounds & Haptics → Ringtone and confirm your sound is selected. If your phone is on silent or Focus mode, the ringtone will not sound — a limitation we consider philosophically interesting but technically outside our control.
Write to hello@pressurewavestudios.com with what happened, your iOS version, and the app version. We read everything. We respond to most. We regret little.